道歉信英语

道歉信英语模板

　　在平时的学习、工作中，我们使用上道歉信的情况逐渐增多，在写道歉信的时候要注意态度诚恳、语气温和。道歉信的注意事项有许多，你确定会写吗？下面是小编整理的道歉信英语模板，希望对大家有所帮助。

Dear Ms Jeremy:

　　I'm writing to say sorry to you。Thank you for your letter of 6 October。After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality?

　　After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.?

　　According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.

　　I would like to offer our apologies once again and thank you being an excellent customer.

　　Yours sincerely，XX

　　XX/XX/20xx

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